Chong Pang Skill Capital Funding

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Chong Pang Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Chong Pang is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Effective Seed Capital Funding Strategies

Many don't realize that in order to be successful in business funding one must always be aware of where your business is at in terms of its development.

For clarity there are three broad areas that cover the various rounds of funding. They are:

1. Seed Stage

2. Early Stage

3. Later Stage

The seed stage is the start up stage where you dig into the financial network that you have readily available to you. Namely your own funds or that of family and friends.

During this time Angel Investors and Venture Capitalist are difficult to come by because the business model has not shown enough promise at this point. This phase deals with the building of the foundation and infrastructure of your business.

This is the stage where you will refine your model and build a strong team around you that will be able to maximize on the business opportunity at hand.

The next stage is The Early Stage. This stage focuses on:

A) Development

B) Testing

C) Revenue

D) Growth

This is the stage where you will be in pursuit of Angel Investors who would look strongly at the progress you have made in the seed stage.

The Later Stage focuses on:

A) Earnings

B) Expansion

C) Mezzanine

At this point if your business model is showing the potential to garner 25 Million in earnings or more a year you would be in proper alignment to take on venture capital funding.

This stage considers an IPO (Initial Public Offering) or Buyouts be they MBI or MBO. Also under this umbrella would come;

A) Acquisition

B) Privatization

C) Recapitalization

D) Spinouts

E) Turnaround

At the end of the day if your company has the potential to go global while remaining profitable money will come. The pursuit of Angel Investors and Venture Capital Funding has been compared to building another business in terms of the energy and resources that have to be exerted.

Yet what we have seen in looking at models such as Google, Microsoft and Amazon is that with the right knowledge of funding you can take that business that you started in the basement or garage and turn it into a billion dollar company.

To support Singaporeans based in Chong Pang in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Government Grants For Personal Training Courses

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Government Grants For Training Providers

Grant Writing For Capital Campaigns

Companies have to learn the ways to improve human capital in order to ensure that their invaluable asset, human capital, is not under-utilized or underestimated. Successful companies are those that understand the importance of managing and organizing the use of its human capital. If the human capital is to function as expected, and to ensure that they are equipped with the skills necessary proper employee training programs have to be enforced. The key is to make each employee feel his service is invaluable to the company, motivating them, make them feel proud to be working for an ethical and reputed company by following strict guidelines and by giving them incentives to give their job their best effort.

Some companies improve their human capital by hiring intelligent students from India and china etc. to prevent this, good education can be given to our kids to ensure a sure fire way to improve human assets. Human capital is judged based on his productivity, knowledge, sociability and the way he uses his skills and all that he has been taught.

Ways to Improve Human Capital:
Education and Training: Some companies provide constant training and sponsor the education of their employees knowing that employees need to keep updating their skills to meet the challenges of new technologies and innovations at work. When the employees are trained, their work efficiency improves, improving productivity thereby benefiting the company as well as improving the human capital.

Monitoring Performance: To conduct periodic tests to determine the ways to improve human capital. You can learn if your human capital heed your advice and take steps suggested by you to improve their work or implement new skills they had recently been trained for.

Hiring Qualified People: When qualified people are hired, the human capital will improve, as they know their job and will perform it without wasting time in learning and understanding what has to be done.

Motivation: When companies offer incentives and other means of recognizing the talents of good employees, by promoting them or offering a salary increase, it will motivate them and make hem perform the best they can.

Never Under-Utilize Human Capital: Never under-estimate or under-utilize your human assets, make them know they are instrumental in your company's growth and this will help boost morale. If you show that, you care and nourish your human capital; it will surely be reciprocated and can be one of the best ways to improve human capital.

These are just a few ways to improve human capital. There are firms offering services as well as products to help new business run a successful business.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Chong Pang Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Kranji Skill Development Grants

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Kranji Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Kranji is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Peer Review - Technical Writing

Introduction

About Malawi
The Republic of Malawi is a landlocked country in southeast Africa. It is separated from Tanzania and Mozambique by Lake Malawi. Malawi has eleven ethnic groups; the official languages are English and Chichewa, with other regional dialects spoken. Malawi is currently ranked 164 out of 177 on the Human Development Index, is a low-income, food-deficient and least developed country with the majority of its population of 12 million living below the poverty line. Poverty is both widespread and severe with a national poverty rate of 52 percent varying across regions. Over 86 percent of the people live in rural areas with low access to basic health and education services.

Malawi has been hit hard by the AIDS pandemic. Close to one million people in Malawi are currently living with HIV and AIDS, including 91,000 children under fourteen; half a million children have lost one or both parents to AIDS. Chronic food shortages, coupled with the longer-term burden of HIV and AIDS, has placed millions of Malawi's people in need of urgent aid. Sources: World Vision; The World Food Programme A recent article in the Harvard Business Review (June 2010) identified eight stimuli to move 'the needle' of entrepreneurship in the right direction. See 'How to start an Entrepreneurial Revolution' by Daniel J. Isenberg. Rwanda, Chile, Israel, Iceland and Ireland are cited as examples of developing practice.

The impact of the various factors is significantly influenced by the stage of economic development of the country, the level of accessibility to key enablers such as finance and cultural norms regarding entrepreneurship and wealth creation. For example, the UK may be considered to be fairly mature in this respect - if still not particularly well focused or 'joined up', Malawi, in contrast, is essentially a cash based, rain dependent agrarian economy. For the purposes of this article the eight factors have been additionally (and subjectively) categorised using a notional 'time to develop'.

Short Term (say 6-12 Months - capable of immediate action)
1. Engaging the private sector

* In the UK, there appears to be no shortage of willingness to become engaged:

* Many large companies are now working with SME's, for example, as part of their R & D value chain.

* Some supermarkets will engage with small scale suppliers and have a local sourcing policy. There is some evidence of this in Malawi although supply side co-operatives and bargaining power are not well established. In the UK, the supply chain would be much more transparent.

* Both in the UK and Malawi, mentoring is now an accepted form of knowledge and experience transfer. Good examples are the SEEDA Merlin Mentoring Scheme in the UK and, on a smaller scale, Business Consult Africa's programme in Blantyre.

* In Malawi, mentors and mentees appeared to be more reluctant to engage. In a briefing session with mentors, I encouraged them to take more responsibility for keeping the relationship alive. In the early stages of the relationship, this may well mean focusing on the emotional side of the relationship before introducing business tools and concepts.

* Business Angels have not been immune from the economic downturn but still contribute significantly in the UK. In Malawi, funding tends to come in a more informal way from friends and family.

However:

* Relationships between the Government in Malawi and the business community are still under developed.

* Banks continue to get a mixed press in terms of their willingness to support the SME market in both countries. This is particularly so in Malawi where only about 20% of the population have bank accounts, there is an acute shortage of working capital and a focus on a property 'anchor' to secure much of the business lending.

* Middlemen SME's often feel discriminated against when it comes to the terms of trade where suppliers demand upfront payment and buyers take longer credit periods and even then still settle late.

2. Encouraging and celebrating success

* As the saying goes - 'success breeds success' - so role models who illustrate what 'good looks like' are particularly valuable. They can have a catalytic effect at both a personal and business level. In the UK, personalities come in to play here such as Richard Branson and Sir Alan Sugar.

* A BBC television programme 'Dragon's Den' gets budding entrepreneurs pitching their ideas to a panel of self made men/women who may then invest their own money if they find the proposition attractive. This is a good way of developing an understanding of what good looks like as well as appreciating the levels of creativity and innovation.

* Culture plays an important part here - which we'll look at again later. This is not just in terms of attitudes to success but attitudes to failure as well. It may be trite but it's true - mistakes are learning experiences. As they say, if you're going to fail, then fail quickly.

* The President of Malawi talks about"dreaming in colour" to energise his people. But role models of strong self-made men/women are still rare.Most of the success (which is usually seen through wealth) is created through governmental positions and respective benefits. This creates a distorted picture of success and does not inspire entrepreneurs and small business owners to find innovative and new market solutions in order to gain and breed success.

3. Subjecting financing programmes to market disciplines

* The UK SEEDA mentoring programme, which I was involved in, was provided free and funded by a 1m European Social Fund grant. It involved 70 mentors and 270 companies over a three year span. It was probably 'forced' to chase volume as there were targets for the number of mentors and companies.

* In Malawi, the CBE (Capacity Building for Enterprise) project funded by the Scottish Malawi Business Group provides consultancy services to MSMEs (micro, small and medium sized enterprises). The project charges $150 per consultancy day which is upper tariff by their standards, 50% of this is recoverable - but in arrears - under a World Bank/Malawi Government scheme.

* This, of course seems counter intuitive. The need to kick start entrepreneurship is arguably stronger in Malawi yet they are subject to the more rigorous market approach. The constraint here would appear to be the principle of 'Sustainability' where NGO's and third party donor funds are involved

* In both cases, from my experiences, the businesses being supported were modest in scale and scope and likely to remain so for some time. Nonetheless, the financial support was more justified in Malawi.

* In a recent survey s in the UK by Skillfair, 85% of freelance consultants felt SME's should pay for advice although a free upfront meeting was seen as a legitimate part of the sales process.

Medium Term (say two/three years - requiring a change of strategy/policy/regulation etc.)

4. Being judicious in emphasizing clusters and incubators

* The article suggests that the success of Silicon Valley was based on a number of unique factors which are not necessarily capable of being replicated elsewhere. So, as a model it's not seen as particularly helpful although other countries have taken this route also - see, for example, 22 at Barcelona and the Design District, Helsinki.

* Blantyre has its own Trade Centre where a diverse range of businesses sit side by side. It wasn't uncommon in the country to see roadside stalls grouped by produce such as vegetables, mats, carpets and pottery. These were natural clusters but difficult to make sense of economically because of the concentrated over supply.

* The message here is that one size doesn't fit all. Isenberg in the HBR article talks about 'an ecosystem' and NESTA in the UK talks about 'mass localism'. In a sense these are evolutionary principles with a mixed 'tight/loose' approach (circa Peters & Waterman) which encourages organic, spontaneous and experimental rather than forced development.

* Despite the lack of incubators in Malawi, there is still a huge reliance on copying existing policies. Tax exemption for manufacturing companies (as seen in Mauritius), where the experience shows no lasting (sustainable) benefits from this incentive. Manufacturing companies do not invest much since they expect policies to change, and when it does they just move the production elsewhere.

* Villages are the crux of the Malawian community. Their role should be redesigned so that the undoubted strengths can be used to create a sustainable business or development model. This is partly reflected in the credo "1 village 1 product" that was introduced some years ago. but this concept has not been developed.

5. Removing regulatory barriers

* Both communities are quick to point out the unhelpful regulatory, fiscal, support and macro economic environments in which they operate with bureaucracy generating so much 'red tape'. Such is life; real entrepreneurs don't waste time on what they can't influence in the short term although this doesn't mean they don't lobby through the appropriate channels.

* In this respect, whilst the UK benefits from shared general interest groups such as the Chambers of Commerce and the Federation of Small Businesses, these are less well developed and therefore less influential in Malawi. Business Consult Africa was trying to set up just such a network,

* In Malawi, also, there are some other issues which can be discriminatory in terms of one business versus another. One is the application or rather lack of it in the tax collection process. In a workshop session which I facilitated, Malawi businessmen and women talked about how disadvantaged on price they were if they registered and were paying tax and competitors weren't,

* In addition, in certain parts of the bureaucracy there were 'gatekeepers' who had to be 'encouraged' to deliver what they were being paid to do anyway. The workshop participants labelled this as 'corruption' although I could not possibly say this!

* Some of the short term actions of the government - for example, legislation to curb the press, undoubtedly have an adverse affect on entrepreneurial behaviour which often relies on challenging the status quo.

Long Term (say 5/6 years - endemic, behavioural and problematic)

6. Passing conducive legislation

* In the same way that structure follows strategy, I believe that, in essence, legislation should be used to appropriately underpin a proven and successful operating 'ecosystem' if you will.

* Small business creation is essentially Darwinian - as in the survival of the fittest. Tampering with the system too soon creates artificiality unless there is demonstrable evidence for positive discrimination. Otherwise, this is not a place for legislators.

* Often the challenge is not just introducing conducive legislation - but getting it to 'stick' at an operational level. This may have an adverse effect if business people are targeting emerging market gaps which are not re-enforced by the authorities.

7. Approaching the entrepreneurship ecosystem as a whole

* Many of the pressures of everyday life for most of the stakeholders in this debate (owners, shareholders, politicians, legislators, ethnicity, customers and so on) mitigate against a systems based strategic view of what is happening now let alone defining what is good for the future. There is no steady state here; flexibility and adaptability should be the hallmarks.

* In Malawi, there are a number of 'richer' issues also:

* A view that it is unacceptable for external bodies to label Malawi a 'failed state' as a recent report did.

* The funding by China of a number of significant building programmes which are well publicised and allows them to present and propagate an alternative social and economic model.

* The 'soft' democratic state of Malawi and an understandable desire given the history of Africa in general for a workable consensus above conflict - see the debate on changing the national flag.

8. Modifying cultural norms Notes 1.This change has been categorised here based on the HBR article which suggests such change is 'generational i.e. ten years or so. 2. Malawi society allows for both business men and women.

* This table should not be considered as exhaustive but illustrative in terms of the barriers that need to be considered:

Issue Malawi UK Work Ethic

* Generally energetic

* Will often have two jobs to supplement income

* Women have bonding 'housekeeper' role particularly in rural areas

* Men generally believe there is a correlation between work, rewards and pleasure

* Men & women work

* City v rural not such a distinction

Family formation

* Average six children in rural areas & four in cities

* Singles rare and not accepted by society

* More career/income managed amongst professional classes

* High unmarried pregnancy rates

Infant mortality

* High say 30% under five because of the impact of malnutrition and malaria

* Western norms

Attitude to authority

* Generally compliant;

* Few avenues for dissent

* Giving orders and compliance are the norm

* Generally disinterested but pockets and channels for agitation

* Collaborative working well established

Business Support

* Low take up of subsidised funding e.g. BUGS (26% 6/2010 against target 60%)

* Money made available without necessarily embedding the knowledge

* Difficult to identify myriad of sources

* Well established networks and support agencies

Attitude to risk

* Followers rather than innovators

* Initial response typically 'yes' although this does not signal commitment

* Anesthetized by historical longevity of employment and prevalence of public sector e.g. UK and Saudi Arabia

Wealth Creation

* Should not be conspicuous

* May literally hide money in the ground

* Few overt role models

* Immature banking habit

* Hard due to large families that need to be provided for

* More through governmental initiatives & perks than entrepreneurship or business roles

* Materialistic

* Personality Brands e.g. Richard Branson

* But backlash to excesses e.g. bankers

Profit Motive

* Trader mentality focused on 'doing the deal' irrespective of economic fundamentals

* May be seduced by volume and attraction of new v existing customers

Symbols of Success

* Fat and apparently happy

* Cars are OK

* Housing

* Private schools for children

* Shopping in supermarkets

* Usually some form of conspicuous consumption such as cars/wives/

homes/holidays/media attention Entrepreneurship

* Usually runs in parallel to existing employment

* Few role models or heroes

* Strong regional focus (3)

* Still a minority of the working population

* Currently being squeezed by corporate downsizing and declining asset values of. houses and pensions

Scaling the Opportunity

* Little experience beyond sole trader

* May be just enjoying the lifestyle the business supports

* Franchising models available

Migration

* Little desire to permanently live abroad, most students return to their countries

* The world is a playground.

To support Singaporeans based in Kranji in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Organizational Capability Building Framework

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Skills Partnership Training Grants

Public Funding Assistance for Quality Management Systems Consulting and Training

Sources of business finance can be studied under the following heads:

(1) Short Term Finance:

Short-term finance is needed to fulfill the current needs of business. The current needs may include payment of taxes, salaries or wages, repair expenses, payment to creditor etc. The need for short term finance arises because sales revenues and purchase payments are not perfectly same at all the time. Sometimes sales can be low as compared to purchases. Further sales may be on credit while purchases are on cash. So short term finance is needed to match these disequilibrium.

Sources of short term finance are as follows:

(i) Bank Overdraft: Bank overdraft is very widely used source of business finance. Under this client can draw certain sum of money over and above his original account balance. Thus it is easier for the businessman to meet short term unexpected expenses.

(ii) Bill Discounting: Bills of exchange can be discounted at the banks. This provides cash to the holder of the bill which can be used to finance immediate needs.

(iii) Advances from Customers: Advances are primarily demanded and received for the confirmation of orders However, these are also used as source of financing the operations necessary to execute the job order.

(iv) Installment Purchases: Purchasing on installment gives more time to make payments. The deferred payments are used as a source of financing small expenses which are to be paid immediately.

(v) Bill of Lading: Bill of lading and other export and import documents are used as a guarantee to take loan from banks and that loan amount can be used as finance for a short time period.

(vi) Financial Institutions: Different financial institutions also help businessmen to get out of financial difficulties by providing short-term loans. Certain co-operative societies can arrange short term financial assistance for businessmen.

(vii) Trade Credit: It is the usual practice of the businessmen to buy raw material, store and spares on credit. Such transactions result in increasing accounts payable of the business which are to be paid after a certain time period. Goods are sold on cash and payment is made after 30, 60, or 90 days. This allows some freedom to businessmen in meeting financial difficulties.

(2) Medium Term Finance:

This finance is required to meet the medium term (1-5 years) requirements of the business. Such finances are basically required for the balancing, modernization and replacement of machinery and plant. These are also needed for re-engineering of the organization. They aid the management in completing medium term capital projects within planned time. Following are the sources of medium term finance:

(i) Commercial Banks: Commercial banks are the major source of medium term finance. They provide loans for different time-period against appropriate securities. At the termination of terms the loan can be re-negotiated, if required.

(ii) Hire Purchase: Hire purchase means buying on installments. It allows the business house to have the required goods with payments to be made in future in agreed installment. Needless to say that some interest is always charged on outstanding amount.

(iii) Financial Institutions: Several financial institutions such as SME Bank, Industrial Development Bank, etc., also provide medium and long-term finances. Besides providing finance they also provide technical and managerial assistance on different matters.

(iv) Debentures and TFCs: Debentures and TFCs (Terms Finance Certificates) are also used as a source of medium term finances. Debentures is an acknowledgement of loan from the company. It can be of any duration as agreed among the parties. The debenture holder enjoys return at a fixed rate of interest. Under Islamic mode of financing debentures has been replaced by TFCs.

(v) Insurance Companies: Insurance companies have a large pool of funds contributed by their policy holders. Insurance companies grant loans and make investments out of this pool. Such loans are the source of medium term financing for various businesses.

(3) Long Term Finance:

Long term finances are those that are required on permanent basis or for more than five years tenure. They are basically desired to meet structural changes in business or for heavy modernization expenses. These are also needed to initiate a new business plan or for a long term developmental projects. Following are its sources:

(i) Equity Shares: This method is most widely used all over the world to raise long term finance. Equity shares are subscribed by public to generate the capital base of a large scale business. The equity share holders shares the profit and loss of the business. This method is safe and secured, in a sense that amount once received is only paid back at the time of wounding up of the company.

(ii) Retained Earnings: Retained earnings are the reserves which are generated from the excess profits. In times of need they can be used to finance the business project. This is also called ploughing back of profits.

(iii) Leasing: Leasing is also a source of long term finance. With the help of leasing, new equipment can be acquired without any heavy outflow of cash.

(iv) Financial Institutions: Different financial institutions such as former PICIC also provide long term loans to business houses.

(v) Debentures: Debentures and Participation Term Certificates are also used as a source of long term financing.

Conclusion:

These are various sources of finance. In fact there is no hard and fast rule to differentiate among short and medium term sources or medium and long term sources. A source for example commercial bank can provide both a short term or a long term loan according to the needs of client. However, all these sources are frequently used in the modern business world for raising finances.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Kranji Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Lim Chu Kang Claim Training Allowance

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Lim Chu Kang Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Lim Chu Kang is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Importance of Employee Training and Development Programs

Grant writing is often overlooked as a valuable component of a successful capital campaign. Grant writing can secure 25% or more of your total capital campaign goal and can help to complete a project that has stalled but is almost complete. But, while it is not generally the first money secured, it is funding that you should begin seeking while still early in the campaign but after some pre-launch funding has already been secured. While each organization will implement a grant writing campaign differently, here are some general steps to follow:

First identify the group of existing supporters that can be converted to a major donor and will commit to give large gifts. Major gifts from major donors are defined as a significant part of a person's net worth. Usually major gifts are defined as a minimum of $25,000. For very small nonprofits, a major gift may be defined as at least $5,000. Major gifts are also defined as 5% of net worth, 10% of annual income, or 10 times their largest annual gift. These donors should account for about 50% of the capital campaign total. If this is not feasible, you may not be ready to conduct the campaign.

Second, you should look at securing major contributions (grants) from NEW donors (foundations). This grant funding can account for as much as 25% of the capital campaign total and is built on the success of your major donor efforts. Third, you will fill in the last portion of you capital campaign with small donors and annual donors willing to give an additional gift. This may be 25% of total. Finally, you will go back to your Major Donors and Granting Foundations to secure "completion funding."

To support Singaporeans based in Lim Chu Kang in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Government Grants And Training Staff

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Singapore Government Training Subsidy

Capital Funding For A Small Business

Government money is free money. As a US citizen or a legal resident alien you are eligible to receive free government money. This year about 30 million people will receive government grants and you could be one of them. There billions of dollars available each year.

Grants are not loans, you never have to pay them back. You can even apply for a US grant if you have bad credit or if you ever had bankruptcy.

There are various grants available for different purposes:

  • There are personal need grants. You can use them for home purchase, home repair, mortgage payment, rent, to pay bills, childcare, legal services, general living expenses just name a few.
  • There are education grants. You can use them to pay for primary school, secondary school, college, medical school and more.
  • There are business grants for people who want to start a business. You can also use this grant to expand a business, to pay salaries, buy equipment, to pay rent, for employee training and more
  • There are also health care grants. You can use this money for prescription medicine, nursing home, alcohol and drug abuse, mental emotional disorder, dental care and more.

You can find all these grants online. Searching for a grant online is easy once you have access to a grant directory. You can find all the grants available for you and you can learn how to apply for them.

Make a list of the grants you could apply for. Get the free government money you deserve. You can save a lot of money and eliminate some of your bills.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Lim Chu Kang Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Marsiling Skill Academic Grant Segi

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Marsiling Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Marsiling is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

7 Methods to Do Research For a Technical Document Before Starting to Write It

Various skill development programs with aims to enhance employability of Indian youth. The Short Term Training imparted through NEEM Scheme is expected to benefit candidates. Skill development and vocational training programs are conceptualized, executed and monitored by various organizations.

On the job training is an important milestone in the process of enhancing one's credentials. Skill development and entrepreneurship development efforts across the country have been highly fragmented so far. With the present education and skill levels in the labour force is very low. It will be a major challenge for India. To overcome this challenge Govt. of India launched various skill development programs.

Skill development initiatives will help to realise the inert potential of educated youths. As India moves progressively towards becoming a global knowledge economy, it must meet the rising aspirations of its youth.

There are a variety of skill training programs all over the country that include:

Pradhan Mantri Kaushal Vikas Yojana (PMKVY) is the one of the leading scheme of the Ministry of Skill Development & Entrepreneurship (MSDE). The objective of this skill is to enable a large number of Indian youth to take up industry-relevant skill training.

National Employability Through Apprenticeship Program (NETAP) is a Public Private Partnership of Ministry of Skill Development & Entrepreneurship. National Apprentice Promotion Scheme is a new scheme of Government of India to promote apprenticeship training and increase the engagement of apprentices.

The Udaan scheme is targeted to help the ambitious and progressive youths in India.

Seekho aur Kamao is a scheme for upgrading the skills of minority youth in various modern / traditional skills depending upon their qualification.

The National Skill Development Corporation India (NSDC) was setup as a one of its kind, Public Private Partnership Company.

Deen Dayal Upadhyaya Grameen Kaushalya Yojana There are several challenges preventing India's rural poor from competing in the modern market, such as the lack of formal education and marketable skills. This program enable Poor and Marginalized to Access Benefits

Boeing, Tata Advanced Materials Ltd (TAML) and Nettur Technical Training Foundation (NTTF) have launched a programme to train front-line workers for the aerospace industry.

Tata Motors in association with Nettur Technical Training Foundation (NTTF) has launched a programme under the National Employability Enhancement Mission (NEEM) - a nationwide skills enhancement initiative of Government of India. This mission aims to enhance employability through the objective of learn and earn, under which Tata Motors will bear all the expenses of training cost of apprenticeship training.

This scheme is for employers in specified industries to engage apprentices in designated trades to impart apprenticeship training or on the job training in industry to youth. Apprentices get an opportunity to expose in real working conditions. They get a chance to work on advanced machines and equipments, industry specific best practices and learn more about their field. Apprentices become skilled workers.

Craftsmen Training Scheme

Government of India initiated Craftsmen Training Scheme is for imparting skills in various vocational trades to meet the skilled manpower requirements for technology and industrial growth of the country. The period of training for various trades varies from six months to two years and the entry qualification varies from 8th to 12th class pass.

Green Skill Development Program

The Green Skill Development Programme (GSDP) of the Ministry of Environment, Forest and Climate Change (MoEF&CC) is an initiative for skill development in the environment and forest sector to enable India's youth to get gainful employment and / or self-employment. The programme endeavours to develop technical knowledge and commitment to sustainable development. It will help in the attainment of the Nationally Determined Contributions (NDCs), Sustainable Development Goals.

To support Singaporeans based in Marsiling in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Mid Career Employee Training

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Training Employment Allowance

Public Funding Assistance for Quality Management Systems Consulting and Training

Companies have to learn the ways to improve human capital in order to ensure that their invaluable asset, human capital, is not under-utilized or underestimated. Successful companies are those that understand the importance of managing and organizing the use of its human capital. If the human capital is to function as expected, and to ensure that they are equipped with the skills necessary proper employee training programs have to be enforced. The key is to make each employee feel his service is invaluable to the company, motivating them, make them feel proud to be working for an ethical and reputed company by following strict guidelines and by giving them incentives to give their job their best effort.

Some companies improve their human capital by hiring intelligent students from India and china etc. to prevent this, good education can be given to our kids to ensure a sure fire way to improve human assets. Human capital is judged based on his productivity, knowledge, sociability and the way he uses his skills and all that he has been taught.

Ways to Improve Human Capital:
Education and Training: Some companies provide constant training and sponsor the education of their employees knowing that employees need to keep updating their skills to meet the challenges of new technologies and innovations at work. When the employees are trained, their work efficiency improves, improving productivity thereby benefiting the company as well as improving the human capital.

Monitoring Performance: To conduct periodic tests to determine the ways to improve human capital. You can learn if your human capital heed your advice and take steps suggested by you to improve their work or implement new skills they had recently been trained for.

Hiring Qualified People: When qualified people are hired, the human capital will improve, as they know their job and will perform it without wasting time in learning and understanding what has to be done.

Motivation: When companies offer incentives and other means of recognizing the talents of good employees, by promoting them or offering a salary increase, it will motivate them and make hem perform the best they can.

Never Under-Utilize Human Capital: Never under-estimate or under-utilize your human assets, make them know they are instrumental in your company's growth and this will help boost morale. If you show that, you care and nourish your human capital; it will surely be reciprocated and can be one of the best ways to improve human capital.

These are just a few ways to improve human capital. There are firms offering services as well as products to help new business run a successful business.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Marsiling Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Neo Tiew Skill For Grant Writing

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Neo Tiew Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Neo Tiew is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Importance of Grants - What's the Real Deal?

To succeed, entrepreneurs must have many skills that allow them to conceive, launch and grow new products, services and/or companies. This article describes some of the most critical skills that an entrepreneur must possess.

Focus: Entrepreneurs must focus. They must focus on goals to ensure that they are reached, customers to ensure that they are satisfied, and employees to make sure they are motivated.

Vision: Entrepreneurs must have a vision of where they want their company to be in the future. In addition, the entrepreneur must be able to communicate this vision in an exciting manner to employees and investors, so that they share the vision and are motivated to help achieve it.

Leadership: Rarely can entrepreneurs make a company succeed by themselves. This is much like the fact that greatest athlete doesn't ensure that their team will win if the other players cannot perform. As such, entrepreneurs need to be able to identify staffing needs, expertly fill them, and lead the team to success.

Persistence & Passion: An entrepreneur must be passionate about what they are trying to accomplish. Likewise, they must be willing to commit whatever is needed of them. They must persist through trying times, since there are always bad times, and fight as much as needed to achieve the goals they have set.

Technical skills: While entrepreneurs may not need to have the greatest technical skill sets in their organizations, they need to be savvy enough to lead the technical team. They need to understand the technical team's language and have a general understanding of the challenges they face in order to effectively lead them.

Flexibility: Successful entrepreneurs understand that the world and the environment in which they operate are constantly changing. While they must focus on the end-game, they must adapt their strategies and offerings to meet changing market conditions.

There has often been debate regarding whether entrepreneurship can be taught. For instance, can you really teach persistence or passion? Even if you can't, by understanding the importance of skills such as these, entrepreneurs can focus on these skills and bring to the table what is needed to succeed in their entrepreneurial endeavors.

To support Singaporeans based in Neo Tiew in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

How Much Training Allowance

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Social Media Marketing Training Seminars

Trademark Process in Asian Countries

Government grants on the whole are funds that are awarded by the government itself with no interests and do not even require pay backs. These grants are wonderful ways to achieve financial help for different kinds of people's need. However, not all people are qualified for this subject. Certain criteria and requirements are needed to fulfill to be able to qualify for grants. The government of the United States requires complete knowledge and outstanding plan on your needed grant. Nevertheless, you cannot be exactly sure about obtaining such grant because the amount of funding on grants depends on the current economical standing of the government. Thus, you must present the best grant plan as soon as possible because it is always a first come first serve basis.

There are many types of government grants that the U.S. government offers to its citizen. These includes the adaptation tax credit grants, educational loans and grants for college students, disaster and relief assistance grants, health grants for children, employment and training grants for jobless people, retirees' federal grants, housing grants, legal assistance grants, medical care grants, minority grants, and small business grants.

The most basic purpose of these grants is to aid people who need financial assistance in those areas and people who are denied by the private organizations. There are more or less 3500 programs for federal government grants and approximately 20,000 for scholarship programs. The most common and in demand form of government grants available in the U.S. is the education grants for students. This is in the form of scholarship programs and can be achieved through academic excellence of a student.

Proper research about the government grants is needed and required before choosing one. Most of these grants are generally offered to non government organizations because they usually provide social services in their community. The best way to find information regarding government grants is in the official website of the government. You can also register for applications for your needed grant in this website. Other websites also provides you with guides on how to fill up applications and get better results on government grants. Some websites also offer help for applying to those grants and promise good results. Nevertheless, you should investigate these websites and choose the best among them that can truly aid you in achieving government grant.

Achieving government grants is not that easy as ABC. It is advisable to plan and complete the needed requirements and criteria to be successful in obtaining your needed grant. You must present an outstanding and excellent detailed plan and supporting documents that explain thoroughly your needs for this plan and how are you going to aid the government or the community through this.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Neo Tiew Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Sembawang Skill Up Funding

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Sembawang Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Sembawang is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Raising Money - Venture Capital Vs Angels Investment

Firstly, the candidates on his career point should undergo a program called "National Employability Enhancement Mission". The NEEM trainees should know how to work in an industry. For fulfilling the requirements of company every student should gain training in their respective field.

Students are asked to give presentation of their project very often to enhance their communication and presentation skills. They prepare notes, search information, analyze it and present it in effective manner using audio visual aids.

Students have undergone live projects to do their best. They have to prove himself to be experts his working skills. After undergoing these trainings the students would be able to confidently handling the advanced stages of services and equipment handling. They become industry ready as they will have the working exposure to latest industry equipments. They can understand comprehensive integration.

The training comprises of reading, writing, listening & speaking skills. An integral part of all program is the specialized training by industry experts. Students have been given a project related to preparing a live business venture. By working on such a live project student will be confident for further use in an industry.

The students become industry ready after undergoing National Employability Enhancement Mission NEEM Training. In aptitude building training, they focus on analytical, logical and reasoning skills along with group discussion and personnel interview. Students are imparted with sufficient knowledge for their professional life by educating them with the right means of communication, which is both verbal and non verbal. Workshops are conducted to prepare students with the conscious and unconscious movements.

The first step to making an impression is a good resume. First impression is very important in a job interview, the first judgement is on the basis of appearance. Students are trained to get through the aptitude test. Special tips to score well in quantitative section are given along with.

Group Discussions are carried out to assess and shape student's personality. Equipping student with basic knowledge and fundamentals to be kept in mind while appearing for an interview. They also conduct Mock Tests. Mock interview rounds which lays emphasis on body posture and other technical aspects.

This training helps student to set their goals. Goal setting is a process where the institute helps the students to identify and formulate their short term and long term goals. Each NEEM trainee shall be provided comprehensive training in the trade by deployment. This scheme may be complemented by access to the cloud, satellite or such other facilities.

If executed properly apprenticeship can help provide suitable jobs to a very large number of youths. There are various skill development program for various trades. Some of these are Machining, Electronics, Civil constructions Meteorology, Textiles & Garments Leather & Leather Goods Gems & Jewellery, Real Estate, Tourism, Pharmaceuticals etc. The students choose their field to be an expert. The youth will be trained by a blend of technical modules and self-developmental courses. They will be mentored and guided by industry leaders.

Student's Progress is consistently monitored and constructive feedback is provided from time to time. Apprentices get an opportunity to undergo 'on the job' training and are exposed to real working conditions, situations, and challenges.

To support Singaporeans based in Sembawang in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Government Staff Training Grants

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Mid Career Employee Training

Various Skill Development Programs To Enhance Employability Of Youth

Introduction -

The lack of a healthcare specific, compliant, cost-effective approach to Enterprise Information Management (aka EIM) is the #1 reason integration, data quality, reporting and performance management initiatives fail in healthcare organizations. How can you build a house without plumbing? Conversely, the organizations that successfully deploy the same initiatives point to full Healthcare centric EIM as the Top reason they were successful (February, 2009 - AHA). The cost of EIM can be staggering - preventing many healthcare organizations from leveraging enterprise information when strategically planning for the entire system. If this is prohibitive for large and medium organizations, how are smaller organizations going to be able to leverage technology that can access vital information inside of their own company if cost prevents consideration?

The Basics -

What is Enterprise Information Management?

Enterprise Information Management means the organization has access to 100% of its data, the data can be exchanged between groups/applications/databases, information is verified and cleansed, and a master data management method is applied. Outliers to EIM are data warehouses, such as an EHR data warehouse, Business Intelligence and Performance Management. Here is a roadmap, in layman terminology, that healthcare organizations follow to determine their EIM requirements.

Fact #1: Every healthcare entity, agency, campus or non-profit knows what software it utilizes for its business operations. The applications may be in silos, not accessible by other groups or departments, sometimes within the team that is responsible for it. If information were needed from groups across the enterprise, it has to be requested, in business terminology, of the host group, who would then go to the source of information (the aforementioned software and/or database), retrieve what is needed and submit it to the requestor - hopefully, in a format the requestor can work with (i.e., excel for further analysis as opposed to a document or PDF).

Fact #2: Because business terminology can be different WITHIN an organization, there will be further "translating" required when incorporating information that is gathered from the different software packages. This can be a nightmare. The gathering of information, converting it into a different format, translating it into common business terminology and then preparing it for consumption is a lengthy, expensive process - which takes us to Fact #3.

Fact #3: Consumers of the gathered information (management, analysts, etc) have to change the type of information required - one-off report requests that are continuously revised so they can change their dimensional view (like rotating the rows of a Rubik's cube to only get one color grouped, then deciding instead of lining up red, they would really like green to be grouped first). In many cases, this will start the gathering process all over again because the original set of information is missing needed data. It also requires the attention of those that understand this information - typically a highly valued Subject Matter Expert from each silo - time-consuming and costly distractions that impact the requestor as well as the information owner's group.

Fact#4: While large organizations can cope with this costly method in order to gather enough information to make effective and strategic business decisions, the amount of time and money is a barrier for smaller or cash strapped institutions, freezing needed data in its silo.

Fact #5: If information were accessible (with security and access controls, preventing unauthorized and inappropriate access), time frames for analysis improve, results are timely, strategic planning is effective and costs in time and money are significantly reduced.

Integration (with cleansing the data, aka Data Quality) should not be a foreign concept to the mid and smaller organizations. Price has been the overriding factor that prevents these tiers from leveraging enterprise information. A "glass ceiling", solely based on being limited from technology because of price tag, bars the consideration of EIM. This is the fault of technology vendors. Business Intelligence, Performance Management and Data Integration providers have unknowingly created class warfare between the Large and SMB healthcare organizations. Data Integration is the biggest culprit in this situation. The cost of integration in the typical BI deployment is usually four times the cost of the BI portion. It is easy for the BI providers to tantalize their prospects with functionality and reasonable cost. But, when integration comes into play, reluctance on price introduces itself into the scenario. No action has become the norm at this point.

What are the Financial Implications for a Healthcare Organization by maintaining the status quo?

Fraud detection is the focal point for CMS in their EHR requirements of healthcare organizations, Let's take a deeper, more meaningful look at the impact of EHR. Integration, a prominent component of Enterprise Information Management in the New Approach, brings data from all silos of the organization, allowing a Data Quality component to verify and cleanse it. The next step would be to either send it back to its originating source in an accurate state and/or put it into a repository where it will be accessible to auditing (think CMS Sanctions Auditors), Business Intelligence solutions, and Electronic Health Records applications. With instantly accessible EHRs, hospitals and their outlying practices can verify patients with payors, retrieve medical histories for diagnosis and treatment decisions, and update/add patient related information. What impact to treatment does a review of a new patient's history have for both patient and practice? Here are some elements to consider:

1. Diagnosis and treatments that are based on previous patient dispositions - reducing recovery time, eliminating Medicare/Medicaid/Payor denials (based on their interpretation as to fault of the practitioner in original treatment or error incurring additional treatment).

2. Instant fraud detection of patients seeking treatment for the same malady across the practices within the organization. Prescription abuse and Medicare fraud saves money not only for the payors, but the healthcare organization as well.

3. The Association of Fraud Examiners states that 9% of a Hospital's revenue each year is actually lost to fraud.

One overlooked but common impact is in the cost of managing patient records. Thousands of file folders in storage with new instances being added each time a new patient enters into the system. Millions of pieces of paper capturing patient information, payer data, charts, billing statements, and various items such as photo copies of patient IDs, are all stored in those folders. The folders are then stored in vast filing cabinets - constantly being accessed by filing clerks, nurses, practitioners and assorted staff. Contents of the files being misplaced or filed incorrectly. Hundreds, if not thousands, of square feet being consumed for storage. The AHA projects that an enterprise leveraging Electronic Health Records will recover no less than 15,000 square feet of usable space. That space can be used for additional services, opening up new channels of revenue. The justification is easy: how much would it cost the hospital to build out 15,000 square feet for a new service? The average cost to build space utilized for Health Services is $65 per square foot, or $975,000 total. An EIM solution through the New Approach would be less than 20% of that. Not only has the EIM solution reduced dollars lost to fraud, lowered the days for payor encounters to be paid, increased cash on hand, but it will also open up new services for the patient community and revenue back to the healthcare organization.

Electronic data is costly in its own way. Bad aka "Dirty" data has enormous impact. Data can be corrupted by error in data entry, systems maintenance, database platform changes or upgrades, feeds or exchanges of data in an incompatible format, changes in front end applications and fraud, such as identity theft. The impact of bad data has a cause and effect relationship that is pervasive in the financial landscape:

1. Bad data can result in payor denials. Mismatched member identification, missing DRG codes, empty fields where data is expected are examples of immediate denials of claims. The delay lowers the amount of Cash on Hand as well as extends the cycle of submitted claim to remittance by at least 30 days.

2. Bad data masks fraud. A reversal of digits in a social security number, a claim filed as one person for the treatment of another family member, medical histories that do not reflect all diagnosis and treatments because the patient could not be identified. Fraud has the greatest impact on cost of delivering healthcare in the United States. Ultimately, the health system has to absorb this cost - reducing profitability and limiting growth.

3. Bad data results in non-compliance. CMS has already begun the architecture and deployment of Sanctions Data Exchanges. These exchanges are a network of data repositories that are used to connect to health healthcare system, retrieve CMS related data, and store it for auditing. The retrieval will only be limited to the patient encounters that show a potential for denial or fraud, so the repository will not be a store of all Medicare and Medicaid patient encounters. But, the exchange has to be able to read the data in its provider data source in order for CMS to apply certain conditions against the information it is reading. What happens when the information is incomplete or wrong? The healthcare system is held accountable for the encounters it cannot read. That means automatic and unrecoverable denials of claims PRIOR to an audit, regardless of claim legitimacy.

The Price Fix by Big Box Healthcare Technology Firms

Are the major healthcare software and technology vendors (Big Box) price gouging? Probably not. They are a victim of their own solution strategies. Through acquired and some organic growth (McKesson, Eclipsys, Cerner, etc), they find their EIM solutions lose their agnostic approach. This is bad...very bad for health systems of all sizes. With very few exceptions, the vast majority of healthcare organizations DO NOT BUY all applications and modules from a single stack player. How could they? Healthcare systems grow similarly - some organic, some through acquisition. When a hospital organization finds over the course of time, an application that is reliable, such as a billing system, there is tremendous reluctance to remove a proven solution that everyone knows how to use. Because the major technology providers in the healthcare space act as a "One Stop Shop", they spend most of their time working on integrating in their own product suite with little to no regard to other applications. Subsequently, they find themselves trapped: they have to position all products/modules to maintain the accessibility and integrity of their data. This is problematic for the hospital that is trying to solve one problem but then must purchase additional solutions to apply to areas that are not broken, just to be able to integrate information. That is like going to the hardware store for a screwdriver and coming back with a 112 piece tool set with a rolling, 4 foot cart built for NASCAR. You will probably never use 90+% of those tools and will no longer be able to park in your own garage because the new tool box takes up too much space!

IT resources - including people - must be utilized. In today's economy, leveraging internal IT staff to administer a solution post-deployment is a given. If those IT resources do not feel comfortable in supporting the integration plan, then status quo will be justified. This is the "anti" approach to providing solutions in the healthcare industry: the sales leaders from Big Box technology firms want their sales people in front of the business side of the organization and to stop selling to IT. While this is a common sense approach, the economy in 2010 mandates that IT has to at least validate their ability to administer new technology solutions. The prospect of long-term professional consulting engagements to follow post installation has been shrinking at the same rate as healthcare organizations profit margins.

Empowering the healthcare organization to utilize its existing IT staff to administer and develop with the new products is not part of the business plan when Big Box players market to the industry. It is the exact opposite - recurring revenue from lengthy, and sometimes permanent, professional services consulting engagements is part of the overall target. The initial price quote for a Big Box solution is scary enough, but the fact remains that it is still not representative of what the ongoing cost to maintain through consulting arrangements. This is a variable cost, which is difficult to predict, and drives finance managers and executives crazy.

Solving the Dilemma - A Better Solution through a New Approach at a Fraction of the Cost

When Healthcare Business Experts combine talents with Technology Architects, EIM Solutions cost drop dramatically. This is the New Approach to Healthcare EIM, providing the way health organizations will be able to provide successful solutions at significantly reduced costs - opening the door for health systems of all sizes.

The EIM Firm (using the New Approach) versus Big Box Healthcare Technology Providers:

Smaller, more agile firms bring many benefits to Healthcare Organizations of any size. The benefits:

1. They are focused on specific verticals - just like the Big Box Health Technology providers. Subject Matter Experts (SME) in the smaller firms typically are industry veterans with years of experience and success in their approach who see their resume as a service offering better utilized when they are able to apply their methods for successful strategy planning as opposed to learning the methods of a Big Box player. Their income is better since their revenue is applied into a smaller operating cost, extending lower pricing for solutions that are MORE EFFECTIVE and offering stronger client/vendor relationships as the SME limits themselves to a certain number of clients.

2. Solutions built on proven approaches and strategies. Again, the firm's SMEs are able to define a methodology that can be re-used or re-configured in each client instance. This saves time and money for the client as delivery is accelerated and the cost of architecting is eliminated.

3. The firms themselves develop solutions and methodologies agnostically. Their understanding of the diversity of systems that exist in the technology of a healthcare organization allows them to not only develop adaptable solutions but also add a Business Process Management Plan (BPM). The BPM will define for the organization EXACTLY how information is received, processed, cleansed, stored, shared and accessed. It also will define an action plan for training IT for administration and support as well as end users at all levels on how they will leverage it going forward. BPM planning in a healthcare organization is a low six figure investment with an outside consulting group. The EIM firms will include it in the cost of the solution. Basically, it is the difference in being told what is wrong and here are the recommendations to fix it versus here is what is wrong and this is how it will be fixed with the new solution.

What is a typical EIM Firm solution?

1. Solution Assessment, noting the current systems, data sources and methods of sharing information as well as business processes, key personnel identification that are gate keepers if information, timeliness of providing information and overall effectiveness in leveraging enterprise information for strategic business planning. See figures 1 for an example of the information process flow visual component of an actual assessment.

2. EIM solution that contains an integration engine that accesses all data sources - reading and writing back to the database or application, providing data quality services and maintaining HIPAA as well as HL7 requirements. See Figure 2 for a diagram.

3. EHR Data Warehouse. A repository to build Electronic Health Records through the integrated data flow.

4. EHR Portal for patient entry (when additional information needs to be added) via a browser.

5. Business Intelligence Dashboards for metrics, AD Hoc analysis and Performance Management Scorecards on organizational goals and objectives.

6. Onsite implementation and integration of the EIM solution.

7. Onsite training during installation for IT and end users. Ongoing training provided via webinars, documentation and technical support staff.

8. Relationships maintained by the Subject Matter Experts for the life of the solution.

9. Stimulus "HITECH" Act pays $44,000 per physician for an EHR solution implemented. The SME creates the grant request to be submitted so the healthcare organization receives Stimulus funds to pay for the total EIM solution

Key Element of the Solution

Onsite Delivery and full time support are key. But, the most important element is training. Why? As noted earlier, it is paramount that existing IT investments, namely personnel, be able to not only administer but also conduct development as the need arises. In Healthcare, CMS managed Medicare/Medicaid is already margins that are in the negative. As private payers follow suit, the number of uncollectable encounters will increase, impacting current profitability models and increasing future cost for treatment. By mitigating IT costs, the Total Cost of Ownership (TCO) qualifier should actually evolve to a Return on Investment (ROI). ROI is immediate for this solution approach, but it is sustained year over year by leveraging internal IT to support and develop. Now, the Healthcare Organization has eliminated costly professional service consulting engagements and re-investments into new feature licensing. This takes a variable cost every year and makes it a fixed, yet smaller amount - a sensible financial approach to accomplish a proven strategy.

Summary -

Why EIM? Whether it is Omnibus, "Obama"-care or an edit (not overhaul) of the Healthcare industry, Healthcare Organizations know these truths:

1. Electronic Health Records are necessary for the Fraud detection unit of CMS. Each organization must comply with accessibility, HIPAA and format. Fraud reduces overall revenues for a hospital by 9% (ACFE)

2. EHR/EHR have proven to be highly effective in eliminating internal waste, patient fraud, practice fraud and paper overhead. Vast amount of space within the facilities that had been used to store patient records in hard copy can now be utilized to provide additional services and open new revenue streams.

3. Bad or "dirty" data in electronic or hard copy format is costly. According to the AHA (September, 2008), the average cost of a patient record with good or accurate information is $343 annually. The annual cost of a patient record with bad information is $2,054 annually. On average, 18% of patient information within a healthcare organization is bad.

4. Strategies developed by healthcare organizations without 100% of the information they own that is also timely and relevant are ineffective. Objectives cannot be defined, successful processes cannot be identified and improvement plans have little to no metrics in which to determine success.

5. Stimulus/HITECH Act pays $44,000 per physician when EHR is part of the EIM solution. With the smaller EIM firms, Stimulus pays for the entire solution.

Why a New Approach EIM Firm?

1. Subject Matter Expertise from consultants that have proven methodologies.

2. Agility to adapt to the client need instead of the Big Box approach of the client adapting to their product limitations.

3. A Better Solution at a Fraction of the Cost. Their solutions are based on needs and not features.

4. Relationships with the vendor, resulting in improved services, maximum values from vendor solutions and a focused approach to the client needs and goals.

5. A Return on Investment as opposed to a Total Cost of Ownership. Clients need to see solutions that immediately pay for itself and then recover lost revenue while offering channels to new profit centers.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Sembawang Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Senoko Business Grants

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Senoko Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Senoko is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

How to Find Government Grants - Apply For Free Government Grants

Government money is free money. As a US citizen or a legal resident alien you are eligible to receive free government money. This year about 30 million people will receive government grants and you could be one of them. There billions of dollars available each year.

Grants are not loans, you never have to pay them back. You can even apply for a US grant if you have bad credit or if you ever had bankruptcy.

There are various grants available for different purposes:

  • There are personal need grants. You can use them for home purchase, home repair, mortgage payment, rent, to pay bills, childcare, legal services, general living expenses just name a few.
  • There are education grants. You can use them to pay for primary school, secondary school, college, medical school and more.
  • There are business grants for people who want to start a business. You can also use this grant to expand a business, to pay salaries, buy equipment, to pay rent, for employee training and more
  • There are also health care grants. You can use this money for prescription medicine, nursing home, alcohol and drug abuse, mental emotional disorder, dental care and more.

You can find all these grants online. Searching for a grant online is easy once you have access to a grant directory. You can find all the grants available for you and you can learn how to apply for them.

Make a list of the grants you could apply for. Get the free government money you deserve. You can save a lot of money and eliminate some of your bills.

To support Singaporeans based in Senoko in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Government Grants And Training Staff

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Apply For Training Grant By Company

Five Benefits of Leadership Development For Your Organization

Online education programs are becoming increasing popular among employers. Many companies are likely to give support to their employees who are interested in pursuing a degree or further education through online education programs. Some companies even give scholarships or grants specially dedicated for their employees who enroll into online education programs. Why many employers like online education programs and encourage their employees to pursue their degree online if they are interested to enrich their knowledge with a degree?

Traditionally, if an employee want to further his study, he needs to either quit his job or takes a long unpaid leave in order to go back to school for a degree. If this is the case, employer will need to hire a new staff to replace the leaving employee or he need to find a temporary replacement if the employee is taking a long unpaid leave. It's inconvenient for the employers if many of their employees want to quit their job and go back to school to get a further degree for their career advancement. Employers definitely do not want to let their experience staffs to leave and keep hiring new staffs and re-train for the vacant positions.

Online education programs have provided a perfect solution to employers. Employees who like to further their study are encouraged to pursue their degree online. Employees who are taking online degree programs will be able to continue their job and their current living style while effectively manage their time for the online courses so that it won't crash with their working schedule. Flexible, self-pace and study from anywhere and anytime are the key advantages that will benefits both the working individuals and employers. For job that need a lot of traveling, online education program fits in perfectly. It allows the online students to attend the online classes from home or while traveling.

Strong educational background that equip with the required skills in the related field will enable the employees to perform their jobs flawlessly. Now, employers can encourage their employees to earn a job related degree to gain more knowledge on their working field and be prepared for more challenging tasks. IBM, one of bigger corporate players is continuously encourage their employees especially managers and senior management team to pursue their MBA through distance learning programs. IBM commented that they needs a wide range of qualified managers at all level and that online education approach is the only one that is feasible in terms of cost, time and numbers.

Many companies do allocate scholarships and grants for their employees who are interested to further their study. Among these scholarships, some are dedicated specially for online students. Fund allocations for employees who study online are increasing showing more employers are encouraging online education to their employees.

Summary

More and more employers are encouraging their employees who like to further study to pursue their degree through online education programs. Employers like online education program because it provides a perfect solution for employers to allow their employee to enrich their knowledge in their job related field while retain their employees at their company.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Senoko Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Simpang Skill Up Funding

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Simpang Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Simpang is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Five Benefits of Leadership Development For Your Organization

Contrary to what you are seeing in the press with the credit crunch and looming recession there is simply too much money in the World at the moment; too much capital seeking too few investment opportunities. Remember the 1930s depression created more Millionaires than in any other era (ever) and now will be no different. A large amount of high net worth individuals are seeking to diversify their portfolios away from traditional investments as a defensive hedge against stock market volatility. Historically and in times of recession the two best investment classes that have outperformed traditional markets have been commodities and private equity. So if there is so much capital available in the world today, why is it so difficult to locate the capital you need?

The most probable answer to your question is that the amounts you are seeking are way too small to tempt Venture Capitalists or Hedge fund managers. After all it is relative. If a VC has tens of millions of pounds to invest into private equity why invest into 100 or 200 start-up companies? Who could possibly manage and foresee all of these investments and entrepreneurs? Its hard enough to manage one sometimes! So relatively speaking, investing in you would most-likely prove cost-prohibitive for them even though arguably they would receive more value overall.

The Hunt - VCs vs Angels
Venture Capital firms are one way to raise a serious amount of capital but as you may imagine there are pitfalls. The main one being loss of equity far beyond the 51% mark. Further the final vote on 'the right of sale' will also most probably be a mandatory right for them. Since VCs main motivation is 'ROISAP' (return on investment soon as possible) VCs will always have a frantic desire to flip every deal as quickly as possible. And they will not care where that return comes from, yourself or an outside party as long as they receive a massive bonus for the risk and skill for what they have invested.

More appealing to an entrepreneur starting-up is to seek a business angel investor interested in the line of work you are involved in as they will either take an equity position and some level of debt (or typically a combination of the two) in exchange for their investment. They will also take a seat on your board of directors, which they will use as a platform to monitor their investment and to provide invaluable advice. Sometimes they can actually take an active role in the organization and get it kick started into high gear. This freedom can afford an organization the ability to swiftly hire key employees and develop its business model to the point where it is ready to seek larger scale, second-round financing at a much more reasonable cost-to-equity due to the proven track record within the organization.

Other benefits to the entrepreneur include access to the expertise and business networks that the angel investors may be involved with. In addition to this, the growing trend of angel investor syndicating means that an individual entrepreneur can raise significant capital (significantly above the £500K mark) in a single financing deal without the need to negotiate separately with each investor.

Health Warning:
Venture capital money is not for the faint-hearted. Too often, it is only for the desperate - unless your desire is to build a business with an exit strategy in mind from day 1. There is nothing wrong with such a goal in the short term, as the returns can be staggering, but expect to make them many - many more millions than your side - that is if you even get that far. A great many other original creators have been squeezed out long before the 'D-day - big pay day'.

Angel investment therefore represents an invaluable source of alternative funding. And one that is far more attractive and realistic for a start-up entrepreneur. Benefits for both the Entrepreneur and the Angel can be great provided of course that the expectations are well drafted and thought out from day one and the funding agreement is structured to meet the demands of both sides.

The main difference between a business angel and a venture capitalist is that VC funding will come with legal agreements that will be inevitably always be Venture capitalist biased with terms that almost are utterly unfair and unjust, whereas, Angel investment will be far more flexible. It's not uncommon for some Angels to even shy away from using corporate solicitors when drafting agreements for funding. The reason being that if a high net worth individual should choose to invest in 8 - 10 companies, the total legal bill could turn out to be over £50,000.00 (assuming a lean estimation of £5K per company which is low!) - money that could be used to fund crucial working capital or further expansion.

Executive Summary
Receiving successful venture capital funding can provide a lot more than just money to the start-up. They can bring a wealth of managerial talent and experience that can advise you on external growth and how to jump over major pitfalls.

This professional advice can be a massive boost for a young company looking for every competitive edge. Another major benefit of VC Capital is that their network of contacts could end up making all the difference in a successful exit (or not).

But always remember what being funded by a VC actually means. After they have invested millions into it and regardless of whether or not they actually hold a controlling interest in your company they will be in control of your organization and will have a lot of power over how the company runs and how they will get their money out. You will be forced to go down directions that you may not be too happy with.

The Plan
More often then not, it's best for an entrepreneur to start up on their own or with the help of an Angel Investor (or syndicate if the investment requirement is too large to be funded by one individual). After running and evolving the business, the next best course of action is turn to VCs when you believe you are ready to take your company to the next level and will need a serious amount of capital to do so. Before even considering approaching a VC, you will have to demonstrate that you have a degree of success in your past, which is where the first round of your funding and management of your cash flow will come in handy.

When you do decide to approach venture capitalists and if by some miracle should they agree to back you, then it will be crucial on your part to seek-out the best legal advice that you can afford for the ensuing negotiations. One sentence or even a phrase within the initial contract can determine your success or failure. VCs are consummate professionals, and you will have to become one before playing in their league.

To support Singaporeans based in Simpang in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Forms For Provincial Training Allowance

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Carers allowance, income support and training courses

How to Get a Government Grant - Apply For Free Government Money

Introduction

About Malawi
The Republic of Malawi is a landlocked country in southeast Africa. It is separated from Tanzania and Mozambique by Lake Malawi. Malawi has eleven ethnic groups; the official languages are English and Chichewa, with other regional dialects spoken. Malawi is currently ranked 164 out of 177 on the Human Development Index, is a low-income, food-deficient and least developed country with the majority of its population of 12 million living below the poverty line. Poverty is both widespread and severe with a national poverty rate of 52 percent varying across regions. Over 86 percent of the people live in rural areas with low access to basic health and education services.

Malawi has been hit hard by the AIDS pandemic. Close to one million people in Malawi are currently living with HIV and AIDS, including 91,000 children under fourteen; half a million children have lost one or both parents to AIDS. Chronic food shortages, coupled with the longer-term burden of HIV and AIDS, has placed millions of Malawi's people in need of urgent aid. Sources: World Vision; The World Food Programme A recent article in the Harvard Business Review (June 2010) identified eight stimuli to move 'the needle' of entrepreneurship in the right direction. See 'How to start an Entrepreneurial Revolution' by Daniel J. Isenberg. Rwanda, Chile, Israel, Iceland and Ireland are cited as examples of developing practice.

The impact of the various factors is significantly influenced by the stage of economic development of the country, the level of accessibility to key enablers such as finance and cultural norms regarding entrepreneurship and wealth creation. For example, the UK may be considered to be fairly mature in this respect - if still not particularly well focused or 'joined up', Malawi, in contrast, is essentially a cash based, rain dependent agrarian economy. For the purposes of this article the eight factors have been additionally (and subjectively) categorised using a notional 'time to develop'.

Short Term (say 6-12 Months - capable of immediate action)
1. Engaging the private sector

* In the UK, there appears to be no shortage of willingness to become engaged:

* Many large companies are now working with SME's, for example, as part of their R & D value chain.

* Some supermarkets will engage with small scale suppliers and have a local sourcing policy. There is some evidence of this in Malawi although supply side co-operatives and bargaining power are not well established. In the UK, the supply chain would be much more transparent.

* Both in the UK and Malawi, mentoring is now an accepted form of knowledge and experience transfer. Good examples are the SEEDA Merlin Mentoring Scheme in the UK and, on a smaller scale, Business Consult Africa's programme in Blantyre.

* In Malawi, mentors and mentees appeared to be more reluctant to engage. In a briefing session with mentors, I encouraged them to take more responsibility for keeping the relationship alive. In the early stages of the relationship, this may well mean focusing on the emotional side of the relationship before introducing business tools and concepts.

* Business Angels have not been immune from the economic downturn but still contribute significantly in the UK. In Malawi, funding tends to come in a more informal way from friends and family.

However:

* Relationships between the Government in Malawi and the business community are still under developed.

* Banks continue to get a mixed press in terms of their willingness to support the SME market in both countries. This is particularly so in Malawi where only about 20% of the population have bank accounts, there is an acute shortage of working capital and a focus on a property 'anchor' to secure much of the business lending.

* Middlemen SME's often feel discriminated against when it comes to the terms of trade where suppliers demand upfront payment and buyers take longer credit periods and even then still settle late.

2. Encouraging and celebrating success

* As the saying goes - 'success breeds success' - so role models who illustrate what 'good looks like' are particularly valuable. They can have a catalytic effect at both a personal and business level. In the UK, personalities come in to play here such as Richard Branson and Sir Alan Sugar.

* A BBC television programme 'Dragon's Den' gets budding entrepreneurs pitching their ideas to a panel of self made men/women who may then invest their own money if they find the proposition attractive. This is a good way of developing an understanding of what good looks like as well as appreciating the levels of creativity and innovation.

* Culture plays an important part here - which we'll look at again later. This is not just in terms of attitudes to success but attitudes to failure as well. It may be trite but it's true - mistakes are learning experiences. As they say, if you're going to fail, then fail quickly.

* The President of Malawi talks about"dreaming in colour" to energise his people. But role models of strong self-made men/women are still rare.Most of the success (which is usually seen through wealth) is created through governmental positions and respective benefits. This creates a distorted picture of success and does not inspire entrepreneurs and small business owners to find innovative and new market solutions in order to gain and breed success.

3. Subjecting financing programmes to market disciplines

* The UK SEEDA mentoring programme, which I was involved in, was provided free and funded by a 1m European Social Fund grant. It involved 70 mentors and 270 companies over a three year span. It was probably 'forced' to chase volume as there were targets for the number of mentors and companies.

* In Malawi, the CBE (Capacity Building for Enterprise) project funded by the Scottish Malawi Business Group provides consultancy services to MSMEs (micro, small and medium sized enterprises). The project charges $150 per consultancy day which is upper tariff by their standards, 50% of this is recoverable - but in arrears - under a World Bank/Malawi Government scheme.

* This, of course seems counter intuitive. The need to kick start entrepreneurship is arguably stronger in Malawi yet they are subject to the more rigorous market approach. The constraint here would appear to be the principle of 'Sustainability' where NGO's and third party donor funds are involved

* In both cases, from my experiences, the businesses being supported were modest in scale and scope and likely to remain so for some time. Nonetheless, the financial support was more justified in Malawi.

* In a recent survey s in the UK by Skillfair, 85% of freelance consultants felt SME's should pay for advice although a free upfront meeting was seen as a legitimate part of the sales process.

Medium Term (say two/three years - requiring a change of strategy/policy/regulation etc.)

4. Being judicious in emphasizing clusters and incubators

* The article suggests that the success of Silicon Valley was based on a number of unique factors which are not necessarily capable of being replicated elsewhere. So, as a model it's not seen as particularly helpful although other countries have taken this route also - see, for example, 22 at Barcelona and the Design District, Helsinki.

* Blantyre has its own Trade Centre where a diverse range of businesses sit side by side. It wasn't uncommon in the country to see roadside stalls grouped by produce such as vegetables, mats, carpets and pottery. These were natural clusters but difficult to make sense of economically because of the concentrated over supply.

* The message here is that one size doesn't fit all. Isenberg in the HBR article talks about 'an ecosystem' and NESTA in the UK talks about 'mass localism'. In a sense these are evolutionary principles with a mixed 'tight/loose' approach (circa Peters & Waterman) which encourages organic, spontaneous and experimental rather than forced development.

* Despite the lack of incubators in Malawi, there is still a huge reliance on copying existing policies. Tax exemption for manufacturing companies (as seen in Mauritius), where the experience shows no lasting (sustainable) benefits from this incentive. Manufacturing companies do not invest much since they expect policies to change, and when it does they just move the production elsewhere.

* Villages are the crux of the Malawian community. Their role should be redesigned so that the undoubted strengths can be used to create a sustainable business or development model. This is partly reflected in the credo "1 village 1 product" that was introduced some years ago. but this concept has not been developed.

5. Removing regulatory barriers

* Both communities are quick to point out the unhelpful regulatory, fiscal, support and macro economic environments in which they operate with bureaucracy generating so much 'red tape'. Such is life; real entrepreneurs don't waste time on what they can't influence in the short term although this doesn't mean they don't lobby through the appropriate channels.

* In this respect, whilst the UK benefits from shared general interest groups such as the Chambers of Commerce and the Federation of Small Businesses, these are less well developed and therefore less influential in Malawi. Business Consult Africa was trying to set up just such a network,

* In Malawi, also, there are some other issues which can be discriminatory in terms of one business versus another. One is the application or rather lack of it in the tax collection process. In a workshop session which I facilitated, Malawi businessmen and women talked about how disadvantaged on price they were if they registered and were paying tax and competitors weren't,

* In addition, in certain parts of the bureaucracy there were 'gatekeepers' who had to be 'encouraged' to deliver what they were being paid to do anyway. The workshop participants labelled this as 'corruption' although I could not possibly say this!

* Some of the short term actions of the government - for example, legislation to curb the press, undoubtedly have an adverse affect on entrepreneurial behaviour which often relies on challenging the status quo.

Long Term (say 5/6 years - endemic, behavioural and problematic)

6. Passing conducive legislation

* In the same way that structure follows strategy, I believe that, in essence, legislation should be used to appropriately underpin a proven and successful operating 'ecosystem' if you will.

* Small business creation is essentially Darwinian - as in the survival of the fittest. Tampering with the system too soon creates artificiality unless there is demonstrable evidence for positive discrimination. Otherwise, this is not a place for legislators.

* Often the challenge is not just introducing conducive legislation - but getting it to 'stick' at an operational level. This may have an adverse effect if business people are targeting emerging market gaps which are not re-enforced by the authorities.

7. Approaching the entrepreneurship ecosystem as a whole

* Many of the pressures of everyday life for most of the stakeholders in this debate (owners, shareholders, politicians, legislators, ethnicity, customers and so on) mitigate against a systems based strategic view of what is happening now let alone defining what is good for the future. There is no steady state here; flexibility and adaptability should be the hallmarks.

* In Malawi, there are a number of 'richer' issues also:

* A view that it is unacceptable for external bodies to label Malawi a 'failed state' as a recent report did.

* The funding by China of a number of significant building programmes which are well publicised and allows them to present and propagate an alternative social and economic model.

* The 'soft' democratic state of Malawi and an understandable desire given the history of Africa in general for a workable consensus above conflict - see the debate on changing the national flag.

8. Modifying cultural norms Notes 1.This change has been categorised here based on the HBR article which suggests such change is 'generational i.e. ten years or so. 2. Malawi society allows for both business men and women.

* This table should not be considered as exhaustive but illustrative in terms of the barriers that need to be considered:

Issue Malawi UK Work Ethic

* Generally energetic

* Will often have two jobs to supplement income

* Women have bonding 'housekeeper' role particularly in rural areas

* Men generally believe there is a correlation between work, rewards and pleasure

* Men & women work

* City v rural not such a distinction

Family formation

* Average six children in rural areas & four in cities

* Singles rare and not accepted by society

* More career/income managed amongst professional classes

* High unmarried pregnancy rates

Infant mortality

* High say 30% under five because of the impact of malnutrition and malaria

* Western norms

Attitude to authority

* Generally compliant;

* Few avenues for dissent

* Giving orders and compliance are the norm

* Generally disinterested but pockets and channels for agitation

* Collaborative working well established

Business Support

* Low take up of subsidised funding e.g. BUGS (26% 6/2010 against target 60%)

* Money made available without necessarily embedding the knowledge

* Difficult to identify myriad of sources

* Well established networks and support agencies

Attitude to risk

* Followers rather than innovators

* Initial response typically 'yes' although this does not signal commitment

* Anesthetized by historical longevity of employment and prevalence of public sector e.g. UK and Saudi Arabia

Wealth Creation

* Should not be conspicuous

* May literally hide money in the ground

* Few overt role models

* Immature banking habit

* Hard due to large families that need to be provided for

* More through governmental initiatives & perks than entrepreneurship or business roles

* Materialistic

* Personality Brands e.g. Richard Branson

* But backlash to excesses e.g. bankers

Profit Motive

* Trader mentality focused on 'doing the deal' irrespective of economic fundamentals

* May be seduced by volume and attraction of new v existing customers

Symbols of Success

* Fat and apparently happy

* Cars are OK

* Housing

* Private schools for children

* Shopping in supermarkets

* Usually some form of conspicuous consumption such as cars/wives/

homes/holidays/media attention Entrepreneurship

* Usually runs in parallel to existing employment

* Few role models or heroes

* Strong regional focus (3)

* Still a minority of the working population

* Currently being squeezed by corporate downsizing and declining asset values of. houses and pensions

Scaling the Opportunity

* Little experience beyond sole trader

* May be just enjoying the lifestyle the business supports

* Franchising models available

Migration

* Little desire to permanently live abroad, most students return to their countries

* The world is a playground.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Simpang Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Sungei Gedong Claim Training Allowance

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Sungei Gedong Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Sungei Gedong is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Raising Capital For Small Or Large Business

You could be in a financial situation when you can't afford a loan. Maybe you have bad credit or you declared bankruptcy a few years ago, or you just can't afford the payments. There is free money available for you, you can apply for government grants. It's available for you, as long as you are a US citizen.

There are personal grants. You can use this money for home purchase, home repair, mortgage payments, rent, real estate taxes, utility bills, groceries, clothing, legal services and much more. The advantage of the grants is that you never have to pay it back. You might qualify for more than one type of grant.

There are educational grants. You can use this money to further your education in an undergraduate school or in a graduate school. Educational grants can be also used in nursery school, preschool, elementary school and high school. You can use this free money to educate yourself in environmental science, computer science or business management.

There are also health care grants for people who have to face high medical bills. Yes, government grants can pay medical bills. Medical grants can pay for prescription drugs, nursing home, dental care, eyeglasses, mental and emotional disorder, learning disability, alcohol and drug abuse and more.

There are also minority grants. These grants can help you to start a business. It can also pay for your college education. Minority grants can help people to buy a house. There are also grants for women.

Business grants are for those people who want to start a business or expand an existing business. These grants can also pay for employee training, salaries, equipment financing, rent, legal expenses and more.

Government grants are free money. If you need money for your business, you education, to pay medical bills or many other reasons, you should apply for free government grants.

To support Singaporeans based in Sungei Gedong in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Facebook Lead Generation Training

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Training Allowance Exempt From Income Tax

Effective Seed Capital Funding Strategies

Introduction

About Malawi
The Republic of Malawi is a landlocked country in southeast Africa. It is separated from Tanzania and Mozambique by Lake Malawi. Malawi has eleven ethnic groups; the official languages are English and Chichewa, with other regional dialects spoken. Malawi is currently ranked 164 out of 177 on the Human Development Index, is a low-income, food-deficient and least developed country with the majority of its population of 12 million living below the poverty line. Poverty is both widespread and severe with a national poverty rate of 52 percent varying across regions. Over 86 percent of the people live in rural areas with low access to basic health and education services.

Malawi has been hit hard by the AIDS pandemic. Close to one million people in Malawi are currently living with HIV and AIDS, including 91,000 children under fourteen; half a million children have lost one or both parents to AIDS. Chronic food shortages, coupled with the longer-term burden of HIV and AIDS, has placed millions of Malawi's people in need of urgent aid. Sources: World Vision; The World Food Programme A recent article in the Harvard Business Review (June 2010) identified eight stimuli to move 'the needle' of entrepreneurship in the right direction. See 'How to start an Entrepreneurial Revolution' by Daniel J. Isenberg. Rwanda, Chile, Israel, Iceland and Ireland are cited as examples of developing practice.

The impact of the various factors is significantly influenced by the stage of economic development of the country, the level of accessibility to key enablers such as finance and cultural norms regarding entrepreneurship and wealth creation. For example, the UK may be considered to be fairly mature in this respect - if still not particularly well focused or 'joined up', Malawi, in contrast, is essentially a cash based, rain dependent agrarian economy. For the purposes of this article the eight factors have been additionally (and subjectively) categorised using a notional 'time to develop'.

Short Term (say 6-12 Months - capable of immediate action)
1. Engaging the private sector

* In the UK, there appears to be no shortage of willingness to become engaged:

* Many large companies are now working with SME's, for example, as part of their R & D value chain.

* Some supermarkets will engage with small scale suppliers and have a local sourcing policy. There is some evidence of this in Malawi although supply side co-operatives and bargaining power are not well established. In the UK, the supply chain would be much more transparent.

* Both in the UK and Malawi, mentoring is now an accepted form of knowledge and experience transfer. Good examples are the SEEDA Merlin Mentoring Scheme in the UK and, on a smaller scale, Business Consult Africa's programme in Blantyre.

* In Malawi, mentors and mentees appeared to be more reluctant to engage. In a briefing session with mentors, I encouraged them to take more responsibility for keeping the relationship alive. In the early stages of the relationship, this may well mean focusing on the emotional side of the relationship before introducing business tools and concepts.

* Business Angels have not been immune from the economic downturn but still contribute significantly in the UK. In Malawi, funding tends to come in a more informal way from friends and family.

However:

* Relationships between the Government in Malawi and the business community are still under developed.

* Banks continue to get a mixed press in terms of their willingness to support the SME market in both countries. This is particularly so in Malawi where only about 20% of the population have bank accounts, there is an acute shortage of working capital and a focus on a property 'anchor' to secure much of the business lending.

* Middlemen SME's often feel discriminated against when it comes to the terms of trade where suppliers demand upfront payment and buyers take longer credit periods and even then still settle late.

2. Encouraging and celebrating success

* As the saying goes - 'success breeds success' - so role models who illustrate what 'good looks like' are particularly valuable. They can have a catalytic effect at both a personal and business level. In the UK, personalities come in to play here such as Richard Branson and Sir Alan Sugar.

* A BBC television programme 'Dragon's Den' gets budding entrepreneurs pitching their ideas to a panel of self made men/women who may then invest their own money if they find the proposition attractive. This is a good way of developing an understanding of what good looks like as well as appreciating the levels of creativity and innovation.

* Culture plays an important part here - which we'll look at again later. This is not just in terms of attitudes to success but attitudes to failure as well. It may be trite but it's true - mistakes are learning experiences. As they say, if you're going to fail, then fail quickly.

* The President of Malawi talks about"dreaming in colour" to energise his people. But role models of strong self-made men/women are still rare.Most of the success (which is usually seen through wealth) is created through governmental positions and respective benefits. This creates a distorted picture of success and does not inspire entrepreneurs and small business owners to find innovative and new market solutions in order to gain and breed success.

3. Subjecting financing programmes to market disciplines

* The UK SEEDA mentoring programme, which I was involved in, was provided free and funded by a 1m European Social Fund grant. It involved 70 mentors and 270 companies over a three year span. It was probably 'forced' to chase volume as there were targets for the number of mentors and companies.

* In Malawi, the CBE (Capacity Building for Enterprise) project funded by the Scottish Malawi Business Group provides consultancy services to MSMEs (micro, small and medium sized enterprises). The project charges $150 per consultancy day which is upper tariff by their standards, 50% of this is recoverable - but in arrears - under a World Bank/Malawi Government scheme.

* This, of course seems counter intuitive. The need to kick start entrepreneurship is arguably stronger in Malawi yet they are subject to the more rigorous market approach. The constraint here would appear to be the principle of 'Sustainability' where NGO's and third party donor funds are involved

* In both cases, from my experiences, the businesses being supported were modest in scale and scope and likely to remain so for some time. Nonetheless, the financial support was more justified in Malawi.

* In a recent survey s in the UK by Skillfair, 85% of freelance consultants felt SME's should pay for advice although a free upfront meeting was seen as a legitimate part of the sales process.

Medium Term (say two/three years - requiring a change of strategy/policy/regulation etc.)

4. Being judicious in emphasizing clusters and incubators

* The article suggests that the success of Silicon Valley was based on a number of unique factors which are not necessarily capable of being replicated elsewhere. So, as a model it's not seen as particularly helpful although other countries have taken this route also - see, for example, 22 at Barcelona and the Design District, Helsinki.

* Blantyre has its own Trade Centre where a diverse range of businesses sit side by side. It wasn't uncommon in the country to see roadside stalls grouped by produce such as vegetables, mats, carpets and pottery. These were natural clusters but difficult to make sense of economically because of the concentrated over supply.

* The message here is that one size doesn't fit all. Isenberg in the HBR article talks about 'an ecosystem' and NESTA in the UK talks about 'mass localism'. In a sense these are evolutionary principles with a mixed 'tight/loose' approach (circa Peters & Waterman) which encourages organic, spontaneous and experimental rather than forced development.

* Despite the lack of incubators in Malawi, there is still a huge reliance on copying existing policies. Tax exemption for manufacturing companies (as seen in Mauritius), where the experience shows no lasting (sustainable) benefits from this incentive. Manufacturing companies do not invest much since they expect policies to change, and when it does they just move the production elsewhere.

* Villages are the crux of the Malawian community. Their role should be redesigned so that the undoubted strengths can be used to create a sustainable business or development model. This is partly reflected in the credo "1 village 1 product" that was introduced some years ago. but this concept has not been developed.

5. Removing regulatory barriers

* Both communities are quick to point out the unhelpful regulatory, fiscal, support and macro economic environments in which they operate with bureaucracy generating so much 'red tape'. Such is life; real entrepreneurs don't waste time on what they can't influence in the short term although this doesn't mean they don't lobby through the appropriate channels.

* In this respect, whilst the UK benefits from shared general interest groups such as the Chambers of Commerce and the Federation of Small Businesses, these are less well developed and therefore less influential in Malawi. Business Consult Africa was trying to set up just such a network,

* In Malawi, also, there are some other issues which can be discriminatory in terms of one business versus another. One is the application or rather lack of it in the tax collection process. In a workshop session which I facilitated, Malawi businessmen and women talked about how disadvantaged on price they were if they registered and were paying tax and competitors weren't,

* In addition, in certain parts of the bureaucracy there were 'gatekeepers' who had to be 'encouraged' to deliver what they were being paid to do anyway. The workshop participants labelled this as 'corruption' although I could not possibly say this!

* Some of the short term actions of the government - for example, legislation to curb the press, undoubtedly have an adverse affect on entrepreneurial behaviour which often relies on challenging the status quo.

Long Term (say 5/6 years - endemic, behavioural and problematic)

6. Passing conducive legislation

* In the same way that structure follows strategy, I believe that, in essence, legislation should be used to appropriately underpin a proven and successful operating 'ecosystem' if you will.

* Small business creation is essentially Darwinian - as in the survival of the fittest. Tampering with the system too soon creates artificiality unless there is demonstrable evidence for positive discrimination. Otherwise, this is not a place for legislators.

* Often the challenge is not just introducing conducive legislation - but getting it to 'stick' at an operational level. This may have an adverse effect if business people are targeting emerging market gaps which are not re-enforced by the authorities.

7. Approaching the entrepreneurship ecosystem as a whole

* Many of the pressures of everyday life for most of the stakeholders in this debate (owners, shareholders, politicians, legislators, ethnicity, customers and so on) mitigate against a systems based strategic view of what is happening now let alone defining what is good for the future. There is no steady state here; flexibility and adaptability should be the hallmarks.

* In Malawi, there are a number of 'richer' issues also:

* A view that it is unacceptable for external bodies to label Malawi a 'failed state' as a recent report did.

* The funding by China of a number of significant building programmes which are well publicised and allows them to present and propagate an alternative social and economic model.

* The 'soft' democratic state of Malawi and an understandable desire given the history of Africa in general for a workable consensus above conflict - see the debate on changing the national flag.

8. Modifying cultural norms Notes 1.This change has been categorised here based on the HBR article which suggests such change is 'generational i.e. ten years or so. 2. Malawi society allows for both business men and women.

* This table should not be considered as exhaustive but illustrative in terms of the barriers that need to be considered:

Issue Malawi UK Work Ethic

* Generally energetic

* Will often have two jobs to supplement income

* Women have bonding 'housekeeper' role particularly in rural areas

* Men generally believe there is a correlation between work, rewards and pleasure

* Men & women work

* City v rural not such a distinction

Family formation

* Average six children in rural areas & four in cities

* Singles rare and not accepted by society

* More career/income managed amongst professional classes

* High unmarried pregnancy rates

Infant mortality

* High say 30% under five because of the impact of malnutrition and malaria

* Western norms

Attitude to authority

* Generally compliant;

* Few avenues for dissent

* Giving orders and compliance are the norm

* Generally disinterested but pockets and channels for agitation

* Collaborative working well established

Business Support

* Low take up of subsidised funding e.g. BUGS (26% 6/2010 against target 60%)

* Money made available without necessarily embedding the knowledge

* Difficult to identify myriad of sources

* Well established networks and support agencies

Attitude to risk

* Followers rather than innovators

* Initial response typically 'yes' although this does not signal commitment

* Anesthetized by historical longevity of employment and prevalence of public sector e.g. UK and Saudi Arabia

Wealth Creation

* Should not be conspicuous

* May literally hide money in the ground

* Few overt role models

* Immature banking habit

* Hard due to large families that need to be provided for

* More through governmental initiatives & perks than entrepreneurship or business roles

* Materialistic

* Personality Brands e.g. Richard Branson

* But backlash to excesses e.g. bankers

Profit Motive

* Trader mentality focused on 'doing the deal' irrespective of economic fundamentals

* May be seduced by volume and attraction of new v existing customers

Symbols of Success

* Fat and apparently happy

* Cars are OK

* Housing

* Private schools for children

* Shopping in supermarkets

* Usually some form of conspicuous consumption such as cars/wives/

homes/holidays/media attention Entrepreneurship

* Usually runs in parallel to existing employment

* Few role models or heroes

* Strong regional focus (3)

* Still a minority of the working population

* Currently being squeezed by corporate downsizing and declining asset values of. houses and pensions

Scaling the Opportunity

* Little experience beyond sole trader

* May be just enjoying the lifestyle the business supports

* Franchising models available

Migration

* Little desire to permanently live abroad, most students return to their countries

* The world is a playground.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Sungei Gedong Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.

Woodgrove Skill For Grant Writing

Find grants, funding and support programs from across government to help your business grow and succeed. When searching for funding in Woodgrove Singapore, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

In addition, the job search process can be mentally and emotionally challenging, not to mention the financial opportunity costs of not working in Woodgrove is usually high.

Common scenarios include fresh graduates looking for their first full-time job; mature workers hoping to start a new phase of their career; or those who got retrenched and wish to find employment.

Unlike in the past, where people work for the same employer for the entire duration of their working lives, the working adults of today will find themselves in the market for a job much more often.

Various Skill Development Programs To Enhance Employability Of Youth

Companies have to learn the ways to improve human capital in order to ensure that their invaluable asset, human capital, is not under-utilized or underestimated. Successful companies are those that understand the importance of managing and organizing the use of its human capital. If the human capital is to function as expected, and to ensure that they are equipped with the skills necessary proper employee training programs have to be enforced. The key is to make each employee feel his service is invaluable to the company, motivating them, make them feel proud to be working for an ethical and reputed company by following strict guidelines and by giving them incentives to give their job their best effort.

Some companies improve their human capital by hiring intelligent students from India and china etc. to prevent this, good education can be given to our kids to ensure a sure fire way to improve human assets. Human capital is judged based on his productivity, knowledge, sociability and the way he uses his skills and all that he has been taught.

Ways to Improve Human Capital:
Education and Training: Some companies provide constant training and sponsor the education of their employees knowing that employees need to keep updating their skills to meet the challenges of new technologies and innovations at work. When the employees are trained, their work efficiency improves, improving productivity thereby benefiting the company as well as improving the human capital.

Monitoring Performance: To conduct periodic tests to determine the ways to improve human capital. You can learn if your human capital heed your advice and take steps suggested by you to improve their work or implement new skills they had recently been trained for.

Hiring Qualified People: When qualified people are hired, the human capital will improve, as they know their job and will perform it without wasting time in learning and understanding what has to be done.

Motivation: When companies offer incentives and other means of recognizing the talents of good employees, by promoting them or offering a salary increase, it will motivate them and make hem perform the best they can.

Never Under-Utilize Human Capital: Never under-estimate or under-utilize your human assets, make them know they are instrumental in your company's growth and this will help boost morale. If you show that, you care and nourish your human capital; it will surely be reciprocated and can be one of the best ways to improve human capital.

These are just a few ways to improve human capital. There are firms offering services as well as products to help new business run a successful business.

To support Singaporeans based in Woodgrove in these aspects, here are the government grants and resources that you can utilize. These programs are administered by Workforce Singapore, a statutory board under the Ministry of Manpower.

Government Grants And Training Staff

A service excellence seminar will give you the competitive advantage you need to survive in a tough business climate. In today’s customer-oriented business environment, people skills are critical for personal and organizational success.

Likewise, a customer service excellence seminar gives you the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

Does Government Grants Have Gst

Effective Seed Capital Funding Strategies

Putting together a procedures manual seems like it should be fairly straightforward, doesn't it? Frequently, however, procedures documentation projects stall or fail. In very simple situations, developing a procedures manual can be fairly straightforward, but many situations are not very simple.

Drawing upon our experiences as consultants specializing in the development of procedures manuals, this article outlines key strategies critical to the success of any procedures documentation project. How do we define success? A successful project is conducted efficiently and produces a valuable resource for the organization.

Understanding these key considerations will go a long way to ensuring that your procedures manual project is successful!

Strategy #1: Ensure Your Project Has an Owner (Excluding Yourself!)

Projects which lack an enthusiastic management sponsor or owner will not be successful. A procedures manual project needs a champion who can ensure that the project has the resources and commitment it needs. Discovering that support is inadequate midway through the project should be avoided. The project sponsor is also involved in signing off on key aspects of the project - so there should not be any surprises at the end of the project.

Strategy #2: Select a Methodology Before Project Kick-Off

Anyone who has not developed a procedures manual previously needs a methodology. The methodology governs the approach - what needs to be done, how, and the order in which stages are completed. Most of the data for the procedures will probably be collected either via research and/or directly from subject matter experts (SMEs). Unless the manual is being written by the SME, you'll need a robust data collection process.

What are the best ways to acquire a methodology and data collection process? Depending on your capabilities and experience, developing your own methodology and process may be an option. If not:

  • Check with people in your organization who have successfully developed procedures documentation previously.

  • Research books and/or courses on the subject.

  • Engage a consultant as a guide. Consultants with demonstrated subject matter expertise and experience can provide guidance and project management resources, or deliver the entire procedures manual project.

Strategy #3: Clearly Define the Scope of the Project

Before you start a procedures manual project, you need to define the scope of the project - that is, what will be documented. The scope includes not only the process(es) and department(s) which will be covered, but also the level of detail required and whether policies, exhibits and related references will be incorporated.

What are the best ways to ensure the scope is defined at the beginning of the project?

  • Understand and document the purpose and audience for the procedures documentation, and get sign-off by the project sponsor.

  • Upon sign-off, mock up what the final procedures manual will look like, including sample procedures, and decide how exhibits and related policies, processes and information will be referenced.

  • Review the mock-up with the project sponsor and key impacted stakeholders, and obtain their sign-offs.

Involving the project sponsor and key stakeholders in defining the approach at the start of the project helps to avoid problems later on - ensuring your project is efficient!

Strategy #4: Develop an Organizer and Template Prior to Data Collection

The organizer for the procedures manual is essentially its Table of Contents. The template for the manual determines the look and usability of the final document. While it may seem counter-intuitive, it's best to develop a good draft of the Table of Contents along with the template at the start of the procedures manual project. As you collect data, you populate the template with the data. This approach greatly speeds up the development process and the populated template becomes a tool for easily tracking missing data!

Strategy #5: Ensure Change Management Resources Are Available Post-Project

The value of the procedures manual as a resource for the organization will be short-lived and limited if the manual is not maintained. Effective change management of the manual requires dedicated resources and should be addressed at the beginning of the project to ensure that resources will be available. Effective change management includes assigning a procedures manual "owner" and establishing a process for ensuring updates are timely and are communicated to stakeholders. Today web-based systems are available which greatly facilitate the distribution of manuals to stakeholders and the management of changes.

Conclusion

Now that you have read through the strategies, it's probably clear that there's a common theme - the importance of planning your procedures manual project before you start writing the manual.

Who Should Attend ?

Thelearningtobefearless advocates that you belong to any of this you should consider attending such skill enhancement programs. Small business owners, customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists, as well as managers who want service excellence training.

How You Will Benefit ?

You would be able to deliver better, faster service, and increase customer satisfaction through a customer service excellence seminar. You will learn how to gain repeat business in Woodgrove Singapore.

In addition to all this you should often check the Government jobs portal that aims to provide Singaporeans and  Permanent Residents (PRs) with free job search service that matches them to jobs based on their relevant skills.